Shipping policy

Thank you for shopping with Cowrie Collective. We're committed to getting your order to you as smoothly as possible.

Processing Time All orders are processed within 3–5 business days (excluding weekends and holidays). You'll receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery We ship within the United States only. Standard shipping typically takes 5–7 business days after your order has been processed. Shipping rates are calculated at checkout based on your order and delivery location.

Order Tracking Once your order ships, you'll receive an email with a tracking number. Please allow up to 24 hours for tracking information to update.

Delays We are not responsible for delays caused by carriers, weather, or other circumstances outside our control. If your order is significantly delayed, please contact us and we'll do our best to help.

Lost or Damaged Packages If your package arrives damaged or is lost in transit, please contact us at [your contact email] within 7 days of the expected delivery date so we can assist you.

Contact Us Questions about your order? Reach out to us at hello@cowriecosf.com or visit us at 645 Market St., San Francisco, CA.